Error when I try to open the project tab
Hi, so today I was accepted as a Bunny Pro (yay!).
I was setting up the account (You know, demos, rates ecc) when I noticed that when I tried to go in the "Project preferences" an error occurred.
I’m attaching screenshots for better understanding.
As you can see, If I click on the highlighted voice, it opens a page with a bunny at pc and the text: "An unexpected error has occurred."
I tried to close and reopen chrome, nothing. Tried to turn off and on, nothing. Tried to change internet connection, nothing.
What can I do?
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Hey there, Pif!
Thanks for sharing this issue with us, and my sincere apologies on taking a while to get back to you.
I have checked your account, and it seems that your Rates and Preferences page is working as intended. =)
Once you were accepted as a Pro, it may have taken a little while for the system to let you access all functionalities since some permissions need to be given to your account.
If you do encounter any errors further on, please send an email to support@bunnystudio.com and we will address it as soon as possible!
We're making an effort to get back on track with Support messages.
Count on us if you need any help!
Kind regards and lots of success,
Gabriela Schneider