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all of a suddden quality issues after DOZENS of accepted projects??

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  • Katabelle Ansari #1171760997
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    Same, very frustrating. Had to take some time off from BunnyStudio.

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  • Thomas Moore #368453795600
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    Just expressed my utter confusion at the 'room echo' qc rejection that I had, seems to be an issue for many on the platform currently.

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  • Mac Daniels #367608585439
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    I would understand if I was new and upcoming... but I have a specifically built recording studio with all treatments and a -70 sound floor... you can hear my heart beat. I NEVER had an issue until recently and sporadic at that. How can one recording pass and the next one done within moments and have room echo... it doesn't make sense. 

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  • Hiroshi #371709074639
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    Hi Mac,

    Thanks for reaching out to the community!
    I got the chance to listen to your entry for the Fyndyou Digital Marketing speedy earlier today and it really does have room echo. To be more specific, it sounds boxy. 

    It's pretty common when using sound booths because the sound won't have enough space to travel so the reflections immediately get picked up by the microphone.

    I also took the time to check some of your samples and it does really show that you take your time making it sound the best they can. The quality is perfect on these samples!

    https://bunnystudio.com/voice/samples/231354/
    https://bunnystudio.com/voice/samples/227703/
    https://bunnystudio.com/voice/samples/224569/


    However, there's quite a considerable difference in quality with your recent speedy submission: https://we.tl/t-rkFcPfh0op

    I do not hear any noise in the audio though which is great! It's just that it's super boxy and it's really noticeable when you compare it to your samples.

    It's quite normal getting different quality even if no changes were made in your setup. Sometimes small minute adjustments can cause a huge difference in quality such as your mic's position in the room, the angle/distance of your mouth to your microphone, the level of your voice, etc.

     

    With that said, if you remember how your setup was exactly when you recorded your samples, and nail that quality again, that would be great and I'm sure you'll have no trouble with QC ever again. Haha

    But if not, we can start by recording in a room that has a bit more space and ample insulation. Pillows and blankets/comforters work wonders!

    Feel free to send us a sample here anytime!

     

    Best,

    Hiroshi

     

     

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  • Mac Daniels #367608585439
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    Hiroshi

    1st of all... my "space" is a specifically built sound booth with 1ft thick walls and floor and double insulation. The interior is acoustically treated with proper sound deflection materials and base traps. It is why my sound floor is at -70. Room echo is not possible and the more specific "boxiness" is not echo... so I am unsure where you are coming from but to suggest I have not taken the room I record in and its treatment into consideration is a bit of an insult. 

    Secondly, the fact that you ended the sentence "if you remember how your setup was exactly when you recorded your samples, and nail that quality again, that would be great and I'm sure you'll have no trouble with QC ever again." with a "haha" says all I need to know about your "quality" team. Again... another slap in the face as the setup has not changed.  But thanks for the subtle insults... it does wonders for the VB image. 

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  • Hiroshi #371709074639
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    Mac,

    Please take into consideration my comments regarding the difference between your sample quality and your speedy quality as well. It would be good to recognize the quality differences for better results in the future. 

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  • Mac Daniels #367608585439
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    It is difficult to take any of your considerations seriously when insulted. 

    It would be good for "managers" to recognize how they address those that make money for you. 

     

    have a good day

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  • Hiroshi #371709074639
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    Hello Mac,

    I would like to apologize for the way I communicated with you. I'll be sure to be more respectful in the future. I'll go ahead and forward your recordings to the QC team so we can all review them together.

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  • Mac Daniels #367608585439
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     I have yet to hear from  the QC team concerning my Boxiness and its been over 3 weeks.

    I just got dinged again for boxiness and when I compare my recordings to OTHER pro's in my category I hear MUCH MORE boxiness from them... yet they are not being rejected. I still do not hear my boxiness.

    I am VERY CURIOUS as to what frequency Hiroshi Uchida hears boxiness in my vocals. I swear you managers are beyond inconsistant when it comes to this area of quality... I can go for days with no issues and then suddenly I get dinged for boxiness?? I have been VERY METICULOUS in isolating the offending frequency and am curious as to what THIS manager is hearing. Please elaborate!

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  • Gabriela Schneider #1534751531821
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    Greetings, Mac!
    How do you do?

    I'm Gabriela, a Pro Manager, and I'll be taking over this post for now.

    Firstly, we want you to know that we are taking your matter seriously and have taken time to discuss this specifically, and all of our QC agents agree that there is room for improvement regarding boxiness.

    We know our quality guidelines may be rather strict, we have recently updated them.

    Our QC agents have requested, however, if you could send some pictures of your setup space to us, so our team will have a better idea of what may be causing the boxiness.
    We'll review it with our QC team again.

    Though we do apologize for the way the conversation may have been, we know communication by writing can be tricky. We completely understand how it can be frustrating, but we'll always do our best to help!

    We'll be waiting for your reply, and we'll get back to you as soon as possible.

    Best regards,

    Gabriela Schneider

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