Bookings have disappeared... inproper rating?

My bookings have all but dried up. For a while it was steady. But then... nothing. I was wondering if this could be related to a couple of issues, and whether they could be cleared up so I could be suggested for bookings again.

Firstly, I noticed that my rating had dropped from a 5.0 to a 4.9. This was because of a issue on VB's end; the review for the project in question specifically mentioned that my work deserved a 5.0, but they were giving a lower overall rating due to a problem they had with customer service. This shouldn't have hurt my rating, but it did. I reported this issue with the help center, but by rating has yet to be restored.

Secondly, someone finally DID try to book me, but VB didn't send me a notification of the booking until 3 days later when I got the dreaded, "hey, are you still here to work on this project" email. I promptly completed the project, thanks to help from Camila in Bunny Support.

Could these 2 issues be preventing my profile from being suggested for bookings? I'd hate to think that I'm missing out on opportunities (and money!) dues to something that I had no control over.

Thanks,

Chuck

Gabriela Schneider #1534751531821

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June 23, 2022 18:22

Hey, Chuck!

Thanks for sending us this message.
I see that you have reached out to us by email, to which I have responded.

If you still need any further help after the adjustments we have made, please let us know once again! =)

Thank you for cooperating and explaining your situation by email, also. It helped me pinpoint which projects to take off your stats to improve your invitations.

Reach out to us if you need further assistance, and we'll be happy to help!

Regards,

Gabriela Schneider