If I flag a project I shouldn't be expected to submit a voice over for it, or should have an option to back out
Today I accepted a project that claimed to be in the English Language. But when I saw the script it was in foreign language. I don't speak Spanish, so I couldn't submit the voice over. So I flagged it, based on the fact that the instructions impossible for me to follow. But now I'm still expected to submit a voice over. Why? If I flag a project I should have the option to say "I can't possibly submit a voice over for this project, please go back and reject the project." Without it counting against me in Voice Bunnies algorithm.
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Get your stuff together.
For what it's worth, that's French, not Spanish. :)
But I feel your pain. There seem to be lots of complaints about the platform lately, and getting a response from their help department has been all but impossible. I haven't received a notification about a single Speedy or Booking in the past 10 days. Maybe I should brush up on my French.
Hey there, Adam!
Thanks you for sending us this message.
You did right by flagging this project. In cases like these, we'll always hepl you out by taking this project off your stats.
I also see that you indeed messaged us about this, and I have replied to your email on Tuesday- so if you haven't seen it, please check it out! I hope to have helped you regarding this situation!
Thank you for explaining what has happened in detail.
Anytime you need, let us know.
Regards,
Gabriela Schneider