Inconsistent Quality Control
Recently, I've started receiving sporadic rejections from certain Bunny Managers that I don't agree with, at all. Apparently there's an audible echo. I produce my recordings in an acoustically treated home studio (even had a sound engineer help with the layout) and have up until recently, had no rejections come through whatsoever. I produced three recordings today, in the same physical space (like I do with all my other recordings). One of them was rejected, the other two passed QC. It makes no sense, considering the reasoning behind the rejections.
Moreover, a few weeks ago (around the same time I started receiving rejections) - I was asked to become part of the "Premium Quality Control" team because apparently my work warranted consideration for the role. I was told that I passed the test, congratulated and even welcomed to the team. Since then, I've heard nothing more about it.
I'm sorry to say it, but this is all very disappointing.
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It's been more than two weeks since I posted this. Does it usually take this long?? It would be great to receive some feedback/clarification about these inquiries.
Hi Otto, this is Julian from the Bunny QC Team.
First of all, we appreciate the fact that you took the time to tell us how you feel about our QC process, it is important to have feedback about our work from our pros. On the other side, we're full of requests, doubts, and assistance inquiries; so that's the reason behind the time frame we took to respond to this thread.
Second of all, not all recordings sound the same, even in the same space. Thus, depends on the amplitude of the voice (sometimes a loud voice amplitude should reveal acoustic properties of the room, like room echo and boxiness), the intonation, and even the script (there are more prone phonemes to room echo).
On the other side, in order to assist you better, you shall send the project links where you were rejected, on this same thread, so I can help you to address this issue ASAP.
About the QC premium matter, we still have some implementation tests on the platform, therefore, some of our pros invited for this purpose haven't received any more information about this affair.
If there's anything more I can do for you, just write through this thread your doubts and questions. I'll wait for your project links, so I can help you better.
Best regards,
Julian
Hi Julian,
First of all, thanks for your response. I know that many variables can impact the quality of a recording, however I still disagree with the rejections that I've received and find the inconsistency of QA to be be disheartening. Especially considering that these rejections have only started coming in recently, after having had no issues whatsoever.
Here are the latest examples of rejected work - all due to "audible echo"
1 - https://drive.google.com/file/d/1iJPDqSa5xi15KLnGsuiyTW78XbZKmBdz/view?usp=sharing
2 - https://drive.google.com/file/d/1K1TQYaQSYZGTtrezsCULLzH8SKdZ_B-6/view?usp=sharing
3 - https://drive.google.com/file/d/1Utm4MsrlvPi5QiWJhn6mjc3Cbeyv_8g2/view?usp=sharing
The first recording was a straight rejection, while the other two are the product of requested revisions. Meaning that I adjusted my setup (microphone and my positioning within the studio) for the latter two in a rather hurried manner, due to the urgency required by the platform.
Regarding the QC premium matter, I completely understand that the implementation of this initiative can take time, but I still find the complete lack of communication about the process towards those that have supposedly been "selected", to be worrying.
Anyway, I appreciate your help. Thanks again,
Otto
Hi Otto,
Thanks for your early answer and the submission of your rejected samples.
I've been analyzing the samples for a while and unfortunately, they do have room echo, although it is not too much to be alarmed about, it is enough noticeable to be asked for a revision.
Let me show you the following graphs where there's a noticeable room echo in the recording.
1. Athletic Award Snow
In the words: ' to recognize', ' the determination', 'legacy'.
The orange line (image below) indicates how many room echo is attenuating, and in those words, there's an important reduction. Therefore is not only a matter of perception, is indeed an issue in the recording.
2. Block Blaster
In this recording, you record a great intonation and impersonification of what the client needed. Nevertheless, the "Room echo" issue is more prominent; as we can see in the orange light, there's a lot of room echo reduction.
3. Asking Alexandria
As well as the second recording, the room echo is noticeable, especially in the word ' tickets'.
Solutions:
1. Put more sound-absorbing material that attacks low medium and medium frequencies. In those frequency ranges is where your "Room Echo" issue is located.
2. Acquiere a De-verb processing plugin. I recommend the one that comes with Adobe audition, try not to over-processing though, these kinds of processing tend to introduce some artifacts to the signal. My personal favorite De-verb processing is the Izotope RX's De-verb.
I sincerely hope this recommendation had been helpful for your work. On the other side, I'm going to ask in the next QC meeting, what's the status of the pros that qualified for QC premium tasks, so you can get a better picture of whats the stage of the implementation.
If there's another doubt or question, do not hesitate to answer on this same thread. Thank you for your time.
Best regards,
Julian