Projects/Availability
Hello Bunny Support Team! I sent an email a little over a week ago but haven't heard back so I thought maybe I would try and post here.
I wanted to reach out about my profile and projects/availability. In January, I had to take care of a family member's health troubles due to a stroke, so I was unable to take on projects, and unfortunately due to that, delivered a booking late, and didn't accept a few other booking requests. Because of my extended inactivity, you guys changed my profile to temporarily unavailable.
I am now available to take projects and when I logged onto the site, there was a notification asking if I was still interested in working with Bunny Studios. I marked it as yes and have gone through to make sure all of my preferences and samples were correct and marked that I would like to start receiving projects again.
My previous absence was unexpected and sudden, and I apologize for not informing you of it when/after it happened. I would like to know how I could be considered for projects again, or if there is anything I need to do on my end to show I am available since I am not currently receiving any speedies/contests and my profile doesn't show up in search or allow bookings when gone to directly.
Thank you for your time and help!
Please sign in to leave a comment.
Hey there, Tiffany!
Hope you're doing great today. =)
I'm Gabriela, a Pro Manager, and will help you out on this one.
First of all, I deeply apologize for taking a while to get back to you on this!
We're still getting back on track after a few issues. 🙇🏼♀️
I found your tickets and I will be responding them there, we absolutely can help you.
I refreshed your settings internally and you should be getting invitations after being inactive for that time.
Also, I noticed that there were many cancelled projects counting against your stats. I'll be responding to your ticket soon with all the details!
Keep an eye on your inbox, and if you need any further support, please let us know!
Kindest regards,
Gabriela Schneider