Payment Issues
Hi Bunnystudio. Is there any reason why your Support Team are not replying to emails? I'd really like to withdraw funds from my Account but can't because both PayPal and Payoneer are unavailable. I'd really appreciate a reply or even better, be able to access my earnings. Thanks!
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Hey there, Tracy!
Please accept out deepest apologies for the errors that were occurring with Payoneer and Paypal!
We have taken all measures to fix the issue with Payoneer, and it has been working once again.
If you encounter any more trouble while trying to withdraw your funds, please let us know by sending an email to support@bunnystudio.com and we'll address it as soon as possible!
We'd also like to inform that our team will be working towards implementing a new fix for the PayPal withdrawals anytime soon! ✌🏼
Our response time for emails was a little delayed due to a bigger flow of support tickets we have received, but if you need any help, count on us! =)
Kindest regards,
Gabriela Schneider