The Quality Check Process is Suspect...Need This 'Phantom Reverb' Situation Addressed!
I'm a Pro Voiceover Talent, and I record from the same Sennheiser MKH-416 in the same booth, on the same DAW (Adobe Audition CC)...and yet even though I can record 10 different audio files from this same setup, with no variation, the 'QC Process' states that it finds "reverb" in my recordings.
My booth is acoustically treated 360 degrees around, and the ceiling included. The noise floor is better than -84dB. I have spectral capabilities that confirm there is no reverb...yet for some reason, the 'QC Process' seems to think otherwise. Something is not right here.
I have previously submitted files that passed, and upon re-submission, those same files are rejected. In some cases, I have submitted files that were originally rejected, and then those same exact files later pass. How is this? How solid of a 'Quality Check' is this when it seems so random? All of the files I have submitted were files pulled from my production list, which means they were fully acceptable for televised, radio, and internet use...but not by VoiceBunny standards?
I'd like someone to take a look back through my submitted files. I've wasted more time than anything trying to jump through these hoops. If this is how the site operates, then I have growing concern in what lies ahead. I wanted to add VoiceBunny as another "spoke" in my revenue wheel, but not if this is how things work.
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Hi Jerry,
Not part of the quality control team here and merely another user on the platform.
Could you provide a google drive link/file upload of some samples? I'd love to weigh in with my own opinion, I've been working with Bunny Studio as a 'spoke' (As you describe) in my own revenue stream for a few years now, there's certainly some up's and down and imbalances that can happen with the quality control from time to time too.
The fact that you're analysing your own audio using spectogram view implies you definitely know your stuff.
A small piece of advice regarding reverb rejections, I've had them removed from my account by showing photos of my own booth setup and providing multiple audio recordings for other QC team members to evaluate, it doesn't resolve you not getting accepted for a job (Which I understand is incredibly annoying) but it does help you get more work in the future if you can get these rejections removed from your account statistics.
Hi Jerry!
Thanks a lot for reaching out to us!
I know this situation can be frustrating, and as Thomas was mentioning, our QC team might have some inconsistencies from time to time as they are real people that have their own subjective criteria and of course can be mistaken in some cases.
Please share the audios you submitted so I can share them with the team and come back with a feedback from them.
We apologize for all the inconveniences this might have caused! Looking forward to hearing from you!
PD: Kudos and high appreciation for Thomas for hopping in to give his input and being part of this Community :).
Kind regards,
Gabriel Uribe
Hello Gabriel,
I believe I was in contact with you earlier via email, and you confirmed that my audio was good with 2 files, and said you heard some reverb on the 3rd. I resubmitted the 2 good files, and a different file for the 3rd, and then both of those previously approved files ended up NOT passing. As you can see, I have now been going through this process for 3 weeks, and it has been quite frustrating.
I am including those files again. I am also including photos and a video (sent to you via email) of my recording space, just to prove my work environment and the level of work and money that has gone into this space to ensure an absolutely phenomenal treatment, so that you know I am 100% truthful about the claims I have made.
Please find the audio files here.
Thanks for your time.
Also, thanks for the helpful suggestions, Thomas! Much appreciated!
Jerry