Each project you’re invited to will include a specific delivery deadline, clearly displayed before you accept the work. This deadline is calculated based on:
The complexity and scope of the project
Your average turnaround time
Internal estimations using our project duration calculators
Once you accept the project, the clock starts ticking. You are expected to deliver your file within the provided timeframe. Missing the deadline will result in an expiration, which negatively impacts your Stats and may reduce future invitations from the platform.
📢 It's crucial that you pay attention to these details before accepting, so you'll be sure if you are able to fulfill it within the deadline, as well as if you have the necessary skills!
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Terms of Acceptance
⏰ What if you need more time?
If something comes up and you won’t be able to deliver on time, don’t let the deadline pass silently. Instead, use the Request Help button on the project page to let our team know.
In some cases, we can:
Extend the deadline if there's a valid reason
Offer guidance or support to help you complete the work
Avoid penalizing your Stats if the delay is justified (e.g., time zone conflict, technical issues)
👉 Read more in our article: Requesting additional time in projects
Always review the delivery time before clicking “Accept,” and only take on projects you're confident you can complete within the given window. This helps ensure a smooth experience for you and the client—and keeps your Stats in good standing.