What to charge for Revisions if client keeps changing/updating script?
Hello Bunny Studio!
I just had a question about revisions when the client updates the script (adding many new words/changing the wording of previous script). I understand that this issue isn't the fault of the VA, so if were to charge about half of the original payment (just talking about Speedies here) would that be acceptable for a script update? I wasn't sure if that was acceptable for the honour system in place.
If you would like to take a look at a project I am currently going back and fourth on with the client now, (this would be their 4th revision due to a script update) you can check it out here:
https://bunnystudio.com/voice/projects/#/timeline/34304EC2E6752FC5248C?version=default
Thank you very much for your insight!
Cheers,
Jenn
Please sign in to leave a comment.
Hi Jenn,
Hope you are well!
We understand that situations may arise where clients request multiple revisions with significant changes to the script, and in such cases, it's important to ensure that your efforts are appropriately compensated.
If you encounter a project where the client is asking for extensive revisions that involve changes to the script, we recommend reaching out to our CX team. They are here to support you and can assist in negotiating a reward that adequately compensates you for the additional work required to re-record the script.
To contact our CX team, there are a few alternatives! Check this article to see what fits your needs best:
• How can I contact support?
Your time and expertise are valuable, and it's essential to ensure that you are fairly rewarded for your efforts, especially when changes are beyond your control. Our CX team will work with you to find a solution that is mutually beneficial. =)
Thank you for your understanding and for your proactiveness in delivering exceptional results!
Best regards,
Gabriela Schneider