How can I reactivate my account?

There are two reasons that your account may be deactivated, which will cause Invitations to not be sent to you:

1. If more than 50% of your samples have been rejected by our Quality Control team
2. If you are not responding to our communication attempts

If 50% of your samples have been rejected 

Our team needs to ensure the quality you are able to provide is better than that of the rejected samples. For this purpose, please follow the steps below:

1. Go to our Community Space and log in with your credentials.
   • If you're unable to log in right away, please generate a password using your Bunny Studio email.
     
     
2. Share a recent sample of your work with us under the topic Get Feedback.
   
   • The Community doesn't host audio files, so please share a link from any hosting service such as Google Drive, SoundCloud, Dropbox, etc. 
   • You can share any relevant information that can help us understand the case.

Once shared our team will review your case and get back to you with our comments. Depending on the case, we may give further feedback on the issues and provide suggestions on how to address the problems. 

Our team will reactivate your account once we've considered the quality is up to our standards.

If you did not respond to our communication attempts

In this case, reach out to support@bunnystudio.com to speak with Support. It's very important for us to understand what has been preventing you from replying to our emails, especially regarding active projects or pending Bookings.

We require constant communication with our Pros, so make sure that you have constant access to the email you are using in the platform with us.