No. Submitting the exact same recording to multiple projects - even if the script appears identical - is not allowed.
In some cases, clients may submit several projects with the same or very similar scripts. This could be done intentionally to compare different styles from various Pros, or unintentionally due to duplicate requests.
Regardless of the reason, each project must receive its own unique deliverable.
🚫 Why duplicate submissions are not allowed
Even if the scripts are the same, the project ID, client expectations, and context may differ. Reusing a recording across separate projects can lead to:
Misaligned tone or style for specific client needs
Quality Control Rejections
Damage to the Client experience
Negative impact on your Stats
- Negative impact on your reputation with CX
If a duplicate is identified after submission, our Quality Control team will reject the deliverable.
🛠 What should you do if you spot a Duplicate Project?
If you believe you’ve been invited to duplicate or identical projects, here’s what you should do:
Do not start or submit the same file to both projects
Use the Request Help tool on the project page to inform our team
Alternatively, contact our CX team via chat or email with the project IDs
This allows us to:
Confirm whether the projects are intentional or accidental duplicates
Guide you on how to proceed
Ensure your Stats are not impacted for raising the concern responsibly
✅ Stay on the safe side
Always treat each project as unique - because from a system and client perspective, it is. Delivering tailored work helps protect your Stats and ensures the best experience for the client.
👉 Learn how to use the Request Help tool
👉 How to Contact Support
If you're ever unsure, it's better to ask than to risk a Rejection. We're here to help!