1. Is there any subscription fee to become a Bunny Pro?
Being part of Bunny Studio is absolutely free of charge! So, there is nothing to lose by being part of our platform - only the potential to gain more work opportunities!
2. Does being part of Bunny Studio guarantee me getting work?
Being part of Bunny Studio will not necessarily guarantee that you have a steady stream of work. This depends on several factors, including client demand, and how competitive the segment you work in is.
It also depends on how you manage to “stand out” with the work you do as a Pro on our platform: your responsiveness, the quality of your work, the competitiveness of your rates, and keeping an up-to-date profile with high-quality samples. This way our algorithm will favor you and send more projects your way!
Related article: What can I do to increase chances of getting invitations?
3. How do Bunny Pros set their Rates?
Our Bunny Pros are free to set their own rates according to word count/project length/complexity. We suggest our Pros charge what they think is fair for their quality and experience. Also, we refrain from suggesting rates because they greatly differ from one market to another and also, from one level of experience to another.
Related articles: Rates
4. How are BunnyStudio's commissions applied to pricing?
We add our markup on top of the project pricing and your Rates! This means that you will receive the full Rates you've asked for, and the full project price for the client will be:
Project management + Your Rates + Our Markup.
Our markup commission varies from project to project, as it depends on various factors and variables.
Related page: Show me the money!
6. When and how do our Bunny Pros get paid?
Our Pros are credited in full for the reward they have accepted when taking the project within 30 days once their deliverable is accepted by our Quality Control team. This means you are still credited the reward if the client rejects your deliverable!
Our Pros are credited for auditions as well, as long as they are approved by Quality Control.
Once the reward has been credited to your wallet, you can request a withdrawal at any time. We currently offer 4 different payout methods: Payoneer, Wise, Bank Wire Transfer, or Revolut.
Important: Make sure you are not currently located in a Sanctioned and Restricted Country.
We regret to inform that due to U.S. law, we cannot engage in any transactions to banks and/or accounts located in these regions.
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9. Do I have to accept all Projects that come my way?
With Speedies and Contest, you are under no obligation to accept projects by being part of our Bunny Pro pool. You are free to choose whichever projects you want to accept after reviewing the full scope of work, reward, and deadline to determine if you’d be interested to accept or reject the project.
However, once you sign up with us, we expect your commitment to fulfilling any Bookings that you are invited for. Bookings are projects created with your unique voice and skills in mind, so if you're unavailable for whatever reason, we expect you to let our agents know right away.
Don't forget to also set your Vacation Settings so we can keep clients informed of your availability! This way we won't send you projects when you're unavailable.
It's important to note that if you have Bookings enabled and you're not marked as on vacation, and you reject or are unresponsive to Booking invitations, Stats will get impacted.
Related articles:
How can I edit my vacation settings?
I accepted a Speedy/Contest but I realized I can't deliver, what can I do?
10. Is Bunny Studio only for experienced professionals?
As much as we encourage all new talents to keep perfecting their skills, we have a compromise with our clients to provide only the highest quality that only experienced professionals can meet.
For this reason, our QC team reviews all new applications thoroughly, as well as constantly keeping an eye on Pro's deliverables and quality to pinpoint any issues or opportunities to improve their work!
Also, our Pros must have access to the professional tools, equipment, and/or software necessary to complete the project.
11. Does Bunny Studio cover any recording studio costs?
No. It is expected that the talent will have easy and prompt access to any recording equipment and proper setup, and so, if the Pro relies on an outside studio other than their own home studio, the costs of transportation and recording scheduling will not be covered by us or our clients.
12. Do Bunny Pros interact with Bunny Studio’s clients?
No. Pros should only ever contact our team. Direct contact with clients can generate great discomfort, as well as broken communication.
All aspects of a project, such as script, rewards, and internal information, should only ever be talked about with our Customer Experience team or Pro Support.
While working on any project with Bunny Studio, you should consider Bunny Studio to be your end client. As a provider, we manage the communication with our own clients.
It’s important to note that reaching out to our clients is considered a breach of the creator agreement between us and our Pros, and may cause a permanent ban.
Related articles:
How and when do I Request Help in a project?
Can I communicate with Bunny Studio's clients?
13. Can I showcase samples of the work I’ve created with Bunny Studio in my Bunny Studio profile and/or my own portfolio?
Our Pros are only able to showcase the Samples they have approved in their profiles! They can share both the audios and the URLs to their Samples.
However, when a Pro completes a project in our platform, the client has an option to allow the deliverable to become a Pro's Sample. In this case, if the client accepts this option, the deliverable will automatically be uploaded into the Pro's profile as a Sample, and the Pro is then allowed to share that work as well!
Since we are legally bound with our clients under a confidentiality agreement, our Bunny Pros are only allowed to showcase the work of clients who have explicitly given permission to do that.
This can be done in two ways:
1. The client can choose, in the project, to allow your deliverable to become a Sample in your profile. This is done automatically, when the client agrees to it.
2. The Pro can send us an email to support@bunnystudio.com, requesting permission to showcase the Sample in their portfolio. We'll contact the client, and let the talent know of the decision!
14. How many clients does Bunny Studio have?
We work with over 50,000 clients, including large multinational companies, SMEs, and others.
15. When did Bunny Studio start and where is it located?
Our HQ is in San Francisco, but we’ve been a fully remote company since 2012.
16. Where do I need to be to work with Bunny Studio?
You can work with us from anywhere in the world, so long as you have internet connection and easy access to equipment that will allow you to complete projects with us!
17. How can I reach out to Bunny Studio regarding my account or a project?
Email us at support@bunnystudio.com and we'll get back to you about any questions you may have.
Also, if you have a project that has any issues, you can use the Request Help feature!
Related article: How and when do I Request Help in a project?
18. What is your revision policy?
We honor a 7-day window after project approval to attend to project revisions. You'll be compensated accordingly based on how many changes are requested and whether the changes were in the original brief or not. Our clients can request revisions up to 28 days after receiving the deliverable, and 7 additional days once the deliverable has been approved by the client.
Related article: Revisions
19. How are project invitations sent?
Our project invitations algorithm is based on the Pro's overall Stats, Rates, and Availability. The more competitive and successful you are, according to those metrics and your Rates, the more chances you'll have to receive more invitations, and possibly be invited earlier than other Pros!
Related article: What can I do to increase chances of getting invitations?
20. Do you work with unions?
While Bunny Studio itself does not have any ties to unions, any talent who is available to work as a freelancer without involving an union is welcome.
We have Pros all over the world who only accept and deliver non-unionized work! There are many unions worldwide, and each has their set of regulations.
For this reason, it becomes quite complex to review and implement rules for all of them, so before joining, it is at the talent's discretion to make sure that they are able to work without involving their respective unions.
21. Can I work with other clients or platforms?
Absolutely! Your freedom is very important to us. We will not require your exclusivity. You’re free to expand your business on as many fronts as you’d like.